Frequently Asked Questions

FAQ

Q1: How do you ensure the quality of your products and services?
Typically, we send a sample for your approval before proceeding with the bulk order, ensuring exact compliance with your specifications. Our QC personnel rigorously supervise all production lines, supported by a range of professional testing devices.

Q2: Do you possess certifications?
Yes, we hold ISO9001, CE, and TUV certifications.

Q3: How can I obtain samples?
We are pleased to offer complimentary samples for quality assessment. Simply contact us and respond with "Sample."

Q4: What are your payment terms?
1.30% T/T Deposit, 70% against the Copy of B/L;
2. Others need to negotiate.

Q5: What shipping methods are available?
For small quantities, we offer express shipping options such as FEDEX and UPS, while bulk orders can be shipped via air or sea freight.

Q6: What is your delivery time?
Upon confirmation of the Proforma Invoice (PI) and receipt of the advance payment, delivery typically occurs within 40 days.